Help centre

Practical help for the files and workflow.

Start with software guidance, the test pack and the event checklist. Contact support when the exact setup needs a second pair of eyes.

Software guides

Choose guidance by application and platform, with visible qualification status.

Inspect a transparent PNG and practise an import before creating an account.

Understand applications, output profiles and the evidence behind a verified claim.

Find a starting direction by occasion, format and photo count.

See how one shared proof keeps the client decision tied to a revision.

Understand event packs, exclusions, allowances and intended export rights.

Still stuck?